So I contacted our host again and had them repeat the process. As I opened TB a 2nd time, it automatically updated to 68.4.1 and compatibility was lost.
Quickbooks email an invoice pro 2019 install#
On Options - Advanced, I clicked to let me choose whether to install updates, but did not uncheck the "Use a background service to install updates". I contacted our host tech, had them uninstall TB and then install TB 60.9.1. Sure enough TB had updated to 68.4.1 32 bit.
Then I remembered that I'd had problems with the newer versions of TB so checked the TB version. At first I though that QB may have updated and caused an incompatibility. I noted that TB 60.9.0 was working on our old server, so installed that version and it became compatible with the new setup.Īll was good until a few days ago when some of the users (there are 5 of us regularly using the system) complained that they could no longer email forms from QB.
Quickbooks email an invoice pro 2019 64 Bit#
Very likely 64 bit as I didn't realize it would make a difference.Īfter a few rounds of finger pointing between the host and intuit as to why it was not compatible, one of the intuit techs suggested that the latest TB was not compatible and that I should install on older version. I can't remember if it was the 32 or 64 bit version. I installed TB 68.1.1 on the new server, but could not get QB to recognize it. The issues started in September, 2019 when we migrated our cloud based QB to a new host. Modified Februat 1:34:55 AM PST by Wayne Mery Searching the web, there are others frustrated with Thunderbird suddenly losing compatibility with QuickBooks, although I don't know if they realize it is dependent upon the version of Thunderbird. It is a pain when it happens because it's on a hosted server and we have to get a tech to uninstall Thunderbird and reinstall the older version - we don't have admin rights to do it ourselves. Until then, I'm hoping I can prevent Thunderbird from automatically updating. Is there a plan to make the newer Thunderbird versions compatible with QuickBooks? The latter happened when Thunderbird automatically updated to ver 68.4.1 and we suddenly lost compatibility. I assume this is the case with all 68 versions of Thunderbird, although I have only tried with 68.1.1 and 68.4.1 (both failed). But with the 68 series, QuickBooks cannot find Thunderbird and does not list it as an option. This works fine with the 60 series Thunderbird. There should be a choice of Web Mail, Mozilla Thunderbird or QuickBooks E-mail.
In QuickBooks, the email client is set under "Edit" "Preferences" and then "Send Forms". However the 68 series updates are NOT compatible with QuickBooks. This works fine with versions 60.9.0 or 60.9.1. We use Thunderbird to send Invoices and other forms from QuickBooks.
0 kommentar(er)
